What we do with your data.

This website collects nothing about you

There are no analytics on this site, no tracking pixels, no advertising tags and no third-party scripts that profile visitors. We do not know which pages you read or how long you stayed, and we have not built ourselves a way to find out.

The pages are files on a web server. Reaching them leaves the ordinary trace any web request leaves — your address in the host's server log, kept by them, not read by us and not joined to anything else.

What you send us on purpose

The quote form asks for your name, company, email, phone, the address or town of the space, its rough floor area, when you would like it captured, and whatever you write in the message. Nothing is required except your name and email, and nothing is collected that you have not typed.

The form does not send anything by itself. Pressing the button opens your own email program with the answers written out, and you send it, to the address published on this site. Nothing is stored here: what we hold is the email in our mailbox, exactly as if you had written to us directly.

• We use it to answer you and to price the job, and for nothing else.
• We do not add you to a mailing list. There is no newsletter to unsubscribe from.
• We do not pass it to anyone who is not working on your enquiry. If a job needs someone we work with, you are told who they are before anything is shared.
• If the enquiry does not become a job, we keep the correspondence while it is still reasonably live and then delete it.

Imagery we capture at your premises

A capture records your building as it stood on the day. That is the deliverable, so we hold it, but it is yours: you decide where it is published and you can tell us to take it down or delete it at any point.

People are not the subject and we would rather they were not in frame. Where a space cannot be emptied we capture out of hours, and where someone ends up in a panorama anyway we blur them on request without argument. If you would like a written data processing agreement before we come, ask and we will send one.

Who else is involved

The pages are served by our hosting provider, on hardware they run. They can see the ordinary traffic any host sees; there is nothing of yours stored there for them to read, because this site stores nothing.

Email is the one thing that genuinely passes through another company: our email provider carries your message to us and our reply back to you.

One request on every page goes somewhere else — the typefaces. The pages ask fonts.googleapis.com and fonts.gstatic.com for two fonts, which means Google can see your IP address and browser when a page loads. Everything else comes from us: the 360° viewer, the panoramas and the photographs are all served from this domain.

Your rights

Under the GDPR you can ask us what we hold about you, ask for it to be corrected, and ask for it to be deleted. Write to the address below and we will do it. You do not need to give a reason and it does not cost anything.

In practice what we hold is our email correspondence with you and, if you became a client, the imagery and the paperwork for the job.

If you think we have handled your data badly and we have not put it right, you can complain to Datatilsynet, the Danish Data Protection Agency.

Or reach us directly

info@neovision.dk
NeoVision, Løvbakken 4A, 9400 Nørresundby, Denmark
CVR 44540452